Refund Policy

Return Eligibility

• •Products must be returned within 7 days of delivery
• •Items must be in original, unused condition with all packaging intact
• •All accessories, manuals, and free gifts must be included
• •Product must not be damaged, scratched, or show signs of use

Non-Returnable Items

• •Products with broken seals or missing original packaging
• •Software, digital downloads, or activated products
• •Items marked as "non-returnable" on the product page
• •Products damaged by the customer

Refund Process

• •Contact us within 7 days of receiving your order
• •Provide your order number and reason for return
• •Our team will review and approve your return request
• •Ship the product back to us (shipping costs may apply)
• •Refund will be processed within 5-7 business days after receiving the product

Refund Methods

Refunds are issued to the original payment method. For cash-on-delivery orders, refunds can be processed via bank transfer or mobile banking (bKash, Nagad). Please allow 5-7 business days for the refund to reflect in your account.