Return Eligibility
- •Products must be returned within 7 days of delivery
- •Items must be in original, unused condition with all packaging intact
- •All accessories, manuals, and free gifts must be included
- •Product must not be damaged, scratched, or show signs of use
Non-Returnable Items
- •Products with broken seals or missing original packaging
- •Software, digital downloads, or activated products
- •Items marked as "non-returnable" on the product page
- •Products damaged by the customer
Refund Process
- •Contact us within 7 days of receiving your order
- •Provide your order number and reason for return
- •Our team will review and approve your return request
- •Ship the product back to us (shipping costs may apply)
- •Refund will be processed within 5-7 business days after receiving the product
Refund Methods
Refunds are issued to the original payment method. For cash-on-delivery orders, refunds can be processed via bank transfer or mobile banking (bKash, Nagad). Please allow 5-7 business days for the refund to reflect in your account.
